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1- What VSAT service does I-Tower use?
    SCPC/SCPC, SCPC/DVB, iDirect, Linkstar, Direcway, One way DVB & DVB-S2.


2- How long does it need to activate a site after requesting for the activation?
    Basically, it needs about 48 hours from the date of the activation request.


3- What is the payment mode?
    3 months payments in advance, in addition to the activation fees.


4- If the client is facing a problem on his site, how he can contact I-Tower?
    Contact support@i-tower.net and the support will get back to him.


5- What is the uptime of the site?
    The uptime is approximately 99.999% with expectation of some problems.


6- To whom the client can contact if he has a new site to activate?
    I-Tower sales people are available always on billing@i-tower.net
Contact us: billing@i-tower.net
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